Privacy Policy

This Privacy Policy describes the personal information that Integrated Emporia Holdings LLC and its affiliates, including SimpleConsign, ResaleWorld, VendrIQ and ConsignPro (collectively, “Emporia Holdings,” “we,” or “us”) collect when you visit our website, use our services, or interact with our business representatives (collectively, the “Services”). This Privacy Policy also describes how we use and share that information, the choices you have, and how you can contact us if you have questions or concerns.

Personal Information We Collect

Information you provide to us may include:

• Contact details, such as your company’s name, your first and last name, email address, state, and phone number, if you choose to provide this information.
• Subscriptions and payment information, including your purchases, transactions, and billing information. We use a third-party payment processor to manage your payments.
• Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
• Marketing information, such as your preferences for receiving communications about our services, and details about how you engage with our communications.

Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, such as:

• Device data, such as your computer’s or mobile device’s operating system, manufacturer and model, browser type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state or geographic area; and
• Usage data, such as pages or screens you viewed, how long you spent on a page, browsing history, and access times.

We may collect this information using cookies and other similar technologies. Cookies, which are text files that websites store on a visitor‘s device or in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns.

Information we collect from third parties. We may maintain third-party social media pages, such as pages on LinkedIn. If you interact with us via these pages, we may receive your communications and other information about your interactions with us. Any information collected by the social media companies that maintain our pages is governed by the privacy policies of the providers and is not within our control.

How We Use Personal Information

We use your personal information for the following purposes:

To provide and improve the Services and respond to your inquiries. This includes:

• Administering, hosting, and operating the Services;
• Communicating with you and responding to any inquiries you may have;
• Analyzing your use of the Services to allow us to evaluate and improve the Services and its features; and
• Creating aggregated, de-identified or anonymous statistics, which we may use for lawful business purposes, including for Services analytics and strategic planning.

Business promotion. We may use personal information to promote our business, including by sending information that may be relevant to you by email, mail, text message, telephone and other means. We may also engage advertising partners, including third party advertising companies and social media companies, to help us advertise our services online, including by displaying ads for our Services on other sites and platforms. For more information, or to understand your choices, please visit the Your Choices section below.

For compliance and protection, including to enforce any applicable terms and conditions, comply with legal obligations, defend against legal claims or disputes, protect the security and integrity of the Services, and identify and investigate fraudulent, harmful, unauthorized, unethical or illegal activity.

How We Share Personal Information

We may share your personal information with:

Affiliates. Affiliated companies for purposes consistent with this Privacy Policy.

Service providers. Companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting, information technology, support, email delivery, and website analytics services).

Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Advertising partners. We may share personal information with third-party advertising companies for the business promotion purposes described above.

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate.

Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, us or our affiliates (including, in connection with a bankruptcy or similar proceedings).

Your Choices

Unsubscribe from marketing emails. You may opt out of our marketing-related emails by following the opt out or unsubscribe instructions contained in the marketing emails we send you. We may continue to send you administrative communications that are necessary for our relationship with you, such as relevant updates to our policies.

Text messages. We collect and use phone numbers to send text messages (including SMS and WhatsApp), including one-time passcodes, account alerts, service-related messages, and optional promotional communications, based on your consent choices and applicable channel requirements. If you provide a phone number for the purpose of receiving text marketing messages, we do not sell or share your mobile phone number or any information we collect via the text messages you send to us with unaffiliated third parties for their own purposes without your express consent. You can opt out of text message marketing by replying “STOP” at any time, or text “HELP” for additional options. Message frequency may vary. Message and data rates may apply.

Personal Information requests. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to your personal information:

• Information about how we have collected and used personal information. We have made this information available to you without having to request it by including it in this Privacy Policy.
• Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.
• Correction of personal information that is inaccurate or out of date.
• Deletion of personal information that we no longer need to provide our Services or for other lawful purposes.
• Opt out of interest-based advertising. We may share personal information with advertising partners, including through the use cookies and other similar technologies on our website, to help us advertise our Services on other websites or services you visit. Where this qualifies as “selling” or “sharing” personal information, or “targeted advertising,” under applicable law, you can opt out by clicking the “Cookie Preferences” link in the footer of our website. In some U.S. states, such as in California, Colorado and Connecticut, you may also have the ability to opt out by enabling the Global Privacy Control setting within the browser that you use to access our Services. Learn more at the Global Privacy Control website. Please note that your opt out will be specific to the device and browser you use when you opt out.
• Withdraw consent where processing is based on consent, where permitted by applicable laws. Note that your withdrawal of consent will not affect use or disclosure of personal information before your consent was withdrawn.

To make a request, please email us or write to us as provided in the “How To Contact Us” section below. We may ask for specific information from you to help us confirm your identity. Depending on where you reside, you may be entitled to empower an authorized agent to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.

Limits on your privacy rights and choices. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the “How To Contact Us” section below.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to "Do Not Track" signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.

Data Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.

Data Retention

The length of time we retain personal information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, and our business interest in keeping such information as stated in this Privacy Policy.

Children

The Services are not intended for use by children. If we learn that we have collected personal information through our Services from a child without the consent of the child’s parent or guardian as required by law, we will delete it.

How To Contact Us

If you have questions about this Privacy Policy, email us at hello@emporiaholdings.com or reach us through our contact page.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Services.